Tag Archives: donor centered

Donor Stewardship: More than a ‘Thank You’

“Thankfulness is the beginning of gratitude. Gratitude is the completion of thankfulness. Thankfulness may consist merely of words. Gratitude is shown in acts.” – Henri Frederic Amiel, 19th century philosopher and poet “Those of us who make planned gifts do not expect, nor do we want, lavish thank-you presents or excessive recognition. However, we do want to… Read More »

Emotional Intelligence: Why It Matters to Great Fundraisers

Do you ever wonder what distinguishes a great fundraiser from a good one? Emotional Intelligence is part of it. Emotional Intelligence (EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. EQ is an important competency for fundraisers because:

Can Thank You Letters Contain An Ask And Still Show #DonorLove?

A thank you letter to a donor can certainly contain an ask for another gift along with a response envelope. However, should it? NO!! This is not just my opinion. Penelope Burk, author of Donor-Centered Fundraising, also feels that a thank-you letter should be a demonstration of appreciation and not another solicitation.

This Week’s #fundchat – Being Authentic: How To Make Every Donor Feel Special

Click here for the transcript! This week, it’s all about #DonorLove at #fundchat, and we’re celebrating #DonorLove Day with a special edition of #fundchat that is all about making your donors feel appreciated and valued. Join the #fundchat community on Wednesday, Feb. 12 from 12-1 pm EST for, “Being Authentic: How To Make Every Donor… Read More »

A #DonorLove Lesson From A Fortune Cookie?

Have you ever had a Thai fortune cookie? Until recently, I never even knew they existed. Over the years, I’ve eaten more than my share of Chinese fortune cookies. However, I had never experienced the Thai variety. Before anyone comments below, let me just say that I’m completely aware that Chinese fortune cookies are not really… Read More »

This Week’s #fundchat – Your Nonprofit Stinks At Donor Retention (And What To Do About It)

Review the chat transcript for tips and advice! Click here. The single most important thing your nonprofit can do right now is to focus the majority of your energies on donor retention. Yes, it’s even more important than donor acquisition. This week’s edition of #fundchat is inspired by Frank Barry’s great article for npEngage called… Read More »